Disconnect Policy

At 66THB, we strive to deliver an exceptional online and mobile gaming experience to our players. However, it is important to note that we cannot guarantee the seamless functioning of your experience at all times. Various factors beyond our control, including but not limited to a weak internet connection and unforeseen circumstances, may lead to disconnections.

In the event of interruptions, disconnections, or incidents affecting gameplay, the following policy will be applied. Please carefully review the full text before using our services on the site, as using our services is deemed as having read and consented to the outlined policy.

• All players assume the risk of disconnection and are responsible for minimizing risks related to their internet connection.
• If a player is disconnected before placing a bet, the bet will be considered invalid, and the account balance will remain unaffected.
• If a player is disconnected after placing a bet, the bet will be deemed valid, and the account balance will be adjusted accordingly. For example, if a player places a bet and loses, the loss will reflect in the account balance.
• Players seeking to verify bets and their outcomes must submit a formal request through Customer Support. It's important to note that this verification process does not alter the results of the bet.
• If problems persist, please contact Customer Support for assistance. All cases are independently and thoroughly investigated.
• 66THB reserves the right to modify this policy and provide the final decision on all matters related to it at any time and within its discretion. Policy changes or related decisions will be communicated through in-app messages, electronic mails, WhatsApp, or written messages.

Live Baccarat:

Conditions for the online Live Baccarat table are as follows:

• If disconnection occurs before a bet is placed in any of the choices within the Baccarat Table, the bet will be deemed invalid, and no adjustments will be made to the account balance. This includes betting on Player, Banking, Tie, and/or Pair.
• If disconnection occurs after a bet is placed in any of the choices within the Baccarat Table, the bet will be considered valid, and any adjustments will be reflected in the account balance. This includes betting on Player, Banking, Tie, and/or Pair.

Live Roulette:

Conditions for the online Live Roulette are as follows:

• If disconnection occurs before a bet is placed on any of the numbers within the Roulette table, the bet will not be valid, and no adjustments will be made in the account balance. This includes betting on any number, color, even, odd, and/or number range.
• If disconnection occurs after a bet is placed on any of the numbers within the Roulette Table, the bet will be valid, and any adjustments will be reflected in the account balance. This includes betting on any number, color, even, odd, and/or number range.

Online Slots:

Conditions for online slot games are as follows:

• If disconnection occurs before spinning, the bet will be considered invalid, and no adjustments will be made to the account balance.